This Privacy & Cookie Policy explains how Lawix AI collects, uses, stores and protects personal data when users visit the website, create an account, top up balance, activate prepaid access, generate documents or request paid digital services.
Lawix AI is operated by OTTIMASOFT LTD, a company registered in England and Wales.
Company Name: OTTIMASOFT LTD
Company Number: 15701705
Registered Office Address: 91 Battersea Park Road, London, England, SW8 4DU
This Policy applies to the Lawix AI website, user accounts, document generation tools, account balance features, payment-related workflows, Legal Audit requests, customer support and related digital services.
By using Lawix AI, you acknowledge that your personal data may be processed as described in this Policy.
We may collect information that you provide directly, including your name, email address, account details, support messages, document prompts, uploaded or saved documents, generated outputs, jurisdiction selections and any information submitted through website forms.
We may also collect account and usage information, including login activity, balance top-ups, plan activation history, service usage, document actions, audit requests, billing history and technical logs.
Payment information is processed by third-party payment providers. Lawix AI does not store full card numbers or sensitive card authentication data on its own servers.
We use personal data to provide and operate Lawix AI services, create and manage user accounts, process balance top-ups, activate prepaid access plans, support document generation, handle Legal Audit requests, provide customer support and maintain security.
We may also use information to improve website functionality, prevent fraud, investigate misuse, comply with legal obligations, maintain billing records and communicate important service notices.
Where applicable under UK GDPR or GDPR, we process personal data based on one or more legal bases, including performance of a contract, legitimate interests, legal obligations and user consent.
Contractual necessity applies when we process data to create accounts, provide digital services, activate plans, manage balance or respond to support requests.
Legitimate interests may apply to security, fraud prevention, service improvement and protection of our legal rights.
Lawix AI may process text, files, prompts, documents and related content submitted by users for document generation, document review support or Legal Audit requests.
Users are responsible for ensuring that they have the right to upload and process any submitted content. Users should not submit information they are not authorised to disclose.
Because legal-related documents may contain sensitive or confidential information, users should carefully review what they upload or enter into the platform.
Lawix AI may store payment-related records such as payment date, amount, account balance changes, plan activation, audit service charges, invoice or receipt references and billing history.
We use this information to manage account balance, confirm purchases, provide service access, respond to refund requests and maintain accurate business records.
Lawix AI uses cookies and similar technologies to support website functionality, authentication, security, user preferences, session management and basic website performance.
Cookies may also help us understand how visitors use the website so we can improve navigation, reliability and service quality.
You can disable cookies through your browser settings. Some features, including login, account access or secure checkout flow, may not work correctly without necessary cookies.
We may use third-party providers for payment processing, hosting, analytics, security, email delivery, customer support, infrastructure, AI-related processing and other technical services required to operate Lawix AI.
These providers may process limited data only as necessary to perform their services and are expected to handle data in accordance with applicable confidentiality and security obligations.
We do not sell personal data. We may share information only where necessary to provide the service, process payments, comply with law, protect our rights, prevent fraud, respond to lawful requests or operate essential business systems.
Some service providers may process data outside the United Kingdom or the European Economic Area. Where required, we use appropriate safeguards intended to protect personal data during international transfers.
We retain personal data only for as long as reasonably necessary to provide the service, maintain accounts, comply with legal and tax obligations, resolve disputes, enforce agreements, prevent fraud and support business records.
User documents, generated outputs, audit requests and account records may be retained according to operational needs, legal requirements and account settings.
We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
No online service can guarantee complete security. Users are responsible for keeping their login credentials confidential and using the platform responsibly.
Depending on your location, you may have rights to access, correct, delete, restrict or object to processing of your personal data. You may also have the right to data portability and the right to withdraw consent where processing is based on consent.
To exercise privacy rights, contact us at [email protected]. We may need to verify your identity before completing certain requests.
Lawix AI is not intended for children. Users must not create an account or use paid services if they are not legally able to enter into an agreement for digital services.
We may send service-related messages such as account notices, payment confirmations, security alerts and policy updates. Marketing communications, where used, may be subject to consent or unsubscribe options where required by law.
We may update this Privacy & Cookie Policy from time to time. Updated versions will be posted on this page. Continued use of Lawix AI after changes are published means that you acknowledge the updated Policy.
Questions about this Privacy & Cookie Policy or personal data processing may be sent to: [email protected].
Effective Date: May 3, 2026
All legal and policy documents are available in one place for clarity and easy access.
Need help or have a legal concern? Contact us at [email protected]